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Table 2 Example from the qualitative content analysis process

From: Emergency care via video consultation: interviews on patient experiences from rural community hospitals in northern Sweden

Meaning unit

Condensed meaning unit

Code

Subcategory

Category

Main Category

I felt completely safe, and it was very important that they asked how I felt, and what I felt was wrong and the problem, that I could explain when I started to feel worse, and why

I felt safe because they asked me how I was doing and I could explain

Safe that they asked, and I could explain

I felt seen, listened to and taken seriously

I was in focus and a contributing part

We were a team of three

No, I … you've never experienced it (videoconsultation), not like that in a hospital, but she was focused on me, and it was calm and quiet in the room and everything. No, I think it was good. If they had only had eye drops in the community hospital, then I would have been super satisfied. [laughs]

I have never had a video meeting in a hospital, but the physician was focused on me, and the room was calm and quiet. If they only have had the eye drops here in the community hospital, I would have been super happy

Dr. was focused on me, calm and quiet in the room. Good!

If they had the medicine locally, I would have been very happy

The GP being on the screen worked just as well

Long wait and more steps in the care chain

The GPs attendance was important

VC could not meet my needs

We were a team of three

VC was a two-sided coin