Impact of physician group practice in the operations, quality of care, and service satisfaction in the non-urgent section of an emergency department in a tertiary hospital in the Philippines: a mixed methods study

Table 3 Comparison of Emergency Department (ED) operational variables between physician group practice (n = 5,742) and independent consultancy (n = 11,546)

Aspect of ED Operations	Group Practice		Independent Consultancy		p-value
Aspect of ED Operations	Mean	SD	Mean	SD	p-value
Physician Absences (days)	0.00	0.00	6.4	3.6	< 0.001*
Physician Tardiness (hours)	0.00	0.00	23.4	6.0	< 0.001*
Physician Overtime (hours)	0.00	0.00	27.4	6.4	< 0.001*
Patient Census	359	103	722	193	< 0.001*
Patient Disposition (% of Census)
• Discharged	98.0	0.92	99.0	1.9	0.040*
• Admitted	0.07	0.22	0.03	0.07	0.462
• Absconded	0.04	0.12	0.02	0.07	< 0.001*
• Referred	0.17	0.27	0.04	0.06	< 0.001*
Mean Patient Length of Stay (mins)	165.5	16.4	214.2	28.3	< 0.001*
72-Hour Unplanned Return Visit Census	3.0	2.5	3.0	1.7	1.000

ISSN: 1865-1380